These are immense though partly hidden. These are just some:

It has been estimated that the annual loss to UK enterprises is 18 million lost working days. This is because people stay away from work in order to stay safe. ££££

There are hidden costs in the loss of personal effectiveness and output, and in the cost of hiring and training new staff. ££££

Customers become a secondary consideration for bullied staff - so real customer care suffers as staff focus on their own survival issues. ££££

There is a PR cost to mending a damaged reputation as an employer. ££££

Increasingly there will be costs resulting from the successful prosecution of employers for failing to provide a psychologically safe working environment. £££

To the individual there are high personal costs in terms of mental and physical health.

The Performance Dilemma

The company needs to sponsor and develop a modern culture of performance and achievement which does not spawn bullying, but which tackles non-performance.

Can this be done?

Yes.

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